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  1. Public Works
  2. Highway & Streets

The Highway Department operation under the guidance of the Superintendent Outdoor Works provides for the repair and maintenance of the city street and sidewalk systems through effective programs including pothole patching, crack filling, street sweeping, pavement management, street and regulatory sign replacement, crosswalk and line painting.  In addition, during inclement weather, the Highway Department is dedicated to providing public safety by means of efficient treatment of our road system, through salting, sanding and plowing.

Frequently Asked Questions:

Q: How do I get a pothole repaired?

A: Call the Department of Public Works at 322-5645 and let them know where the pothole is located. It will be put on a list and scheduled to be repaired as soon as possible.

Q: Who do I call to get the street curb/berm repaired?

A: Call the Department of Public Works at 322-5645. We will investigate the situation and it will be put on a list and scheduled to be repaired as soon as possible.

Q: What if my sidewalk is a safety hazard and who do I call to get it repaired?

A: Call the Department of Public Works at 322-5645. We will investigate the situation and it will be put on a list and scheduled to be repaired as soon as possible.

Q: If a street sign (stop, one-way, etc.) is missing or knocked down, who should I call?

A: Call the Department of Public Works Office at 322-5645 with the location and type of sign. We will schedule our Sign Crew to correct the situation as soon as possible.

Q: My street has not been plowed or sanded yet, who should I call?

A: If it is not an emergency, please be patient, as your street will be plowed and sanded as soon as possible. All main roads must be attended to before we can begin residential streets. If there is an emergency situation you can call the Department of Public Works at 322-5645. If there is a medical emergency, call 911.

Q: When will my street be swept?

A. Use this map to determine street sweeping progress. Enter your address and click on your street to view sweeping status and ward information. You can also view the Holyoke Street Sweep Plan for 2023 here.

NOTE: Any of the above-stated issues and others may also be addressed via the following Mobile App. If you join the community on SeeClickFix! You’ll be able to…

  • Report issues Find a pothole? Lose a pet? Document issues around your city to get your government’s attention.
  • Connect with neighbors find issues, ideas, and discussions already taking place in your neighborhood.
  • Leave happy helping your neighborhood feels good, whether it’s getting that broken street light reported or helping your neighbor shovel snow.
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