Public Works

One of the larger City Departments, the Department of Public Works is responsible for taking good care of streets and sidewalks, the storm water and sewer system, and other important infrastructure ensuring the City of Holyoke maintains a quality community. We stay quite busy providing many essential city services. These include:

  • Street and Sidewalk Maintenance
  • Street Repaving and Repair
  • Engineering and Design
  • Refuse Collection
  • Recycling
  • Yard Waste Collection
  • Forestry Operations
  • Emergency Traffic Control
  • Permitting
  • Sewer Billing and Collection
  • Sewage / Stormwater Collection and Treatment
  • Snow Removal and Winter Road Salt Application
  • City owned Vehicle and Equipment Maintenance and Repair
  • Operation, Maintenance and Repair of City owned Parks and Public Buildings


Told you we were busy!


Robert Peirent - City Engineer
Robert Peirent - City Engineer


John Twohig - City Forester

(413) 322-5645

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David Moore, Chairman / Term expires Feb 1, 2020

Jose Garcia, Commissioner / Term expires Feb 1, 2022

Quinn Lonczak, Commissioner / Term expires Feb 1, 2021



The Board of Public Works shall have cognizance, direction and control:

  1.  of the construction, location, repair, care and lighting of streets, ways and sidewalks;
  2.  of the construction, alteration, repair and care of public buildings;
  3.  of the construction, alteration, repair and care of main drains or common sewers;
  4.  of the construction, alteration, repair, care and maintenance of public bridges;
  5.  of the care, superintendence and management of the public grounds, except public parks, belonging to said city, and of the shade and ornamental trees growing therein. 


The said board may require that no person or corporation authorized by the city council to dig up any public street or sidewalk in said city shall begin such digging before furnishing to such board of public works security satisfactory to them to restore such streets or sidewalks to their former condition.  The said board of public works, except as herein otherwise provided, shall have exclusively the powers and be subject to the liabilities and penalties imposed by law upon road commissioners of towns.  The general superintendent of public works under the direction of the said board of public works, shall supervise all work of the public works department and shall have sole charge of carrying out the orders and policies of said board. He shall perform such other duties, not inconsistent herewith, as the city council may prescribe.




The Sewer Commission is responsible for overseeing the operation and maintenance of the Public Sewer System, the administration of the Policy of the Board of Sewer Commissioners and shall make all rules and regulations required to satisfactorily implement and enforce said policy. The rules and regulation shall include, but not be limited to the following:

  1. Standards for Public Sewers and Drains
  2. Standards for Private Sewers and Drains
  3. Standards for Building Sewers
  4. Licenses, permits, application forms, and fees
  5. Discharges allowed to Public Sewer
  6. Operation and maintenance of Facilities




The Board of Public Works acting in the capacity of the Stormwater Authority is responsible to insure local enforcement of the Massachusetts Stormwater Management Policy issued by the Massachusetts Department of Environmental Protection, and as amended, that coordinates the requirements prescribed by state regulations promulgated under the authority of the Massachusetts Wetland Protection Act G.L. c. 131, §40 and Massachusetts Clean Waters Act G.L. c. 21, §§23-56. The Policy addresses stormwater impacts through implementation of performance standards to reduce or prevent pollutants from reaching water bodies and to control the quantity of runoff from a site.



  • Sewer Commissioners Policy (Link)
  • Stormwater Regulations (Link)
  • Stormwater Ordinance (Link)



The Board of Public Works / Sewer Commission / Stormwater Authority Meeting Schedules are listed on the City Public Meetings and Hearings Calendar (Link).  Meetings are held in the Department of Public Works Conference Room, 63 Canal Street, Holyoke.

Minutes of previous meetings of the Board of Public Works, Sewer Commission and Stormwater Authority are available by calling the Department of Public Works at 322-5645. Current Meeting Minutes can be accessed at the following:

  • Meeting Minutes 06.17.19 (Link)


A division of the DPW under the direction of the City Engineer, we provide support, assistance, and oversight for new development and redevelopment applicants to ensure compliance with City standards and local, state, and federal law. We also support internal customers for the operations and maintenance of city facilities and infrastructure. We also welcome public inquiries for traffic issues and other general information.

Our services include:

    • New development planning and final engineering review
    • Subdivision Project review and administration
    • Stormwater Management and Plans review
    • Construction Project Inspection
    • Driveway Permit application review and approval
    • Sewer Connection Permit review and approval
    • Traffic Control and Street Signage
    • Review, evaluate, and implement the design of traffic system improvements
    • Speed and traffic volume surveys and record keeping
    • Maintenance of citywide addresses
    • Maintain maps of citywide infrastructure, including sewer, and drainage systems
    • Responding to public information requests 

Permit Requirements

All utilities and contractors must be in good standings with the Department of Public Works / Engineering Department, which includes annual utility or contractor fees and supporting documents.  Please contact us with any questions, as well as to obtain the most current version of the applicable City Standard Specifications. The following is a Link to the Engineering Dept Permit List that in general will be required or issued from the Department of Public Works / Engineering Department prior to the issuance of a Building Permit.


City Maps

If you need to research information concerning these maps and records you can call the Department of Public Works at 322-5645.


The Engineering Department is located at the City Hall Annex, 20 Korean Veterans Plaza, Third Floor, Room 300, Holyoke MA. 01040-5078. Office hours are Monday through Friday, 8:30 AM to 4:30 PM.

Did you know that just one acre of trees can remove up to 2.6 tons of carbon dioxide from the air each year? That is only one of many reasons why the City of Holyoke values its trees and forests because of the many benefits they provide to the community. 

The City Forester’s Office is responsible for the maintenance of all trees along the street within the public right-of-way, in parks and around City facilities. In general, street trees are located between the curb and sidewalk. Where there is not a sidewalk, the width of the right-of-way must be determined in order to know if a tree is maintained by the City or whether it is on private property.

The objectives of the City Forester’s Office are to:

  • Preserve, protect and manage Holyoke’s urban forest through tree pruning and other preventative maintenance.
  • Enhance public safety by removing dead, dying, hazardous and utility conflicted trees.
  • Improve the quality of Holyoke’s urban forest areas by providing beautification to parks and neighborhoods.


Environmental Benefits of Trees


  • Improved water quality — Trees reduce erosion and absorb pollutants before they enter streams.
  • Stormwater management — Trees intercept rainfall, which slows storm water runoff and reduces flooding. 
  • Improved air quality — Trees absorb air pollutants such as carbon monoxide, ozone and sulfur dioxide. Trees also produce oxygen and play an important role in carbon sequestration.
  • Climate control — Trees cool in the summer by intercepting sunlight reducing the amount of heat absorbed by streets, parking lots and buildings. Trees also allow sunlight to warm these same areas during the winter.
  • Provide shelter for wildlife.


Reporting Felled Trees and Branches

To report a felled tree or downed or hanging branches, call (413) 322-5645. If a tree or branch has caused electric utility wires to come down, call Holyoke Gas and Electric (HG&E) at (413) 536-9300

The Highway Department operation provides for the repair and maintenance of the city street and sidewalk systems through effective programs including pothole patching, crack filling, street sweeping, pavement management, street and regulatory sign replacement, crosswalk and line painting.  In addition, during inclement weather, we are dedicated to providing public safety by means of efficient treatment of our road system, through salting and plowing.


Frequently Asked Questions


Q: How do I get a pot hole repaired?

A: Call the Pothole Hotline at 322-5680 and let them know where the pothole is located. It will be put on a list and scheduled to be repaired as soon as possible.

Q: Who do I call to get the street curb/berm repaired?

A: Call the Department of Public Works at 322-5645. We will investigate the situation and it will be put on a list and scheduled to be repaired as soon as possible.

Q: What if my sidewalk is a safety hazard and who do I call to get it repaired?

A: Call the Department of Public Works at 322-5645. We will investigate the situation and it will be put on a list and scheduled to be repaired as soon as possible.

Q: If a street sign (stop, one-way, etc.) is missing or knocked down, who should I call?

A: Call the Department of Public Works Office at 322-5645 with the location and type of sign. We will schedule our Sign Crew to correct the situation as soon as possible.

Q: My street has not been plowed or sanded yet, who should I call?

A: If it is not an emergency, please be patient, as your street will be plowed and sanded as soon as possible. All main roads must be attended to before we can begin residential streets. If there is an emergency situation you can call the Department of Public Works at 322-5645. If there is a medical emergency, call 911.


NOTE: Any of the above stated issues and others may also be addressed via the following Mobile App. If you join the community on SeeClickFix! You’ll be able to…

  • Report issues Find a pothole? Lose a pet? Document issues around your city to get your government’s attention.
  • Connect with neighbors find issues, ideas, and discussions already taking place in your neighborhood.
  • Leave happy helping your neighborhood feels good, whether it’s getting that broken street light reported or helping your neighbor shovel snow.


Due to the emergency situation, the Yard Waste Facility and Recycling Drop-Off Facility are both closed to the public at this time.

The Division of Waste and Recycling strives to integrate the mission and vision of the Department of Public Works by providing high quality services with outstanding customer service to residents, schools, and businesses in Holyoke. By establishing comprehensive but attainable goals, we along with the citizens of Holyoke, will continue to save resources, energy, and landfill space while reducing pollution and trash tonnage.


From household trash to yard waste to hazardous waste, Holyoke is committed to providing services that result in waste handling that is processed and disposed of in a proper and environmental friendly and economical manner.


Recycle Smart!

What you put in your bins matters. Following is a link to your Smart Recycling Guide (Link)

Recycling or Trash? Recyclopedia: Here’s a link to help determine if it goes In the bin or not In the bin: (Link)

Frequently Asked Questions about Recycling in Massachusetts (Link)


Yard Waste

The Yard Waste Facility is open for public drop off.   The hours are M-F 11:00 am – 7:00 pm and Sat-Sun 8:00 AM – 4:00 PM. Closed on Holidays!

Hazardous Waste

Ever wonder how safe your common household items are? Hazardous waste is waste that is dangerous or potentially harmful to our health or the environment. Hazardous wastes can be liquids, solids, gases, or sludges. Learn ways to properly dispose of them through waste management.  More information can be found from this link to MassDEP’s website concerning Hazardous Waste (Link)


Hazardous Waste Day

The DPW has scheduled the next 2019 Hazardous Waste Day for Homeowners to dispose of their Hazardous Waste.  The scheduled date is October 12, 2019.

***Call the Department of Public Works at 413-322-5645 one week before to obtain an appointment to bring your hazardous waste down to DPW***