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How Can We Help?

Not sure if you need a license/permit for your home improvement project?

We have a “cheat sheet” to help you:

HIC-CSL-Table-Revised-August-8-21-2018

Call the Building Department for more information at 413-322-5600

The City of Holyoke under the Office for Community Development manages the Neighborhood Improvement Program – (NIP Up to 60% rebates) for home improvements in 1-4 unit, owner-occupied properties that meet certain criteria such as income.


The Rental Neighborhood Improvement Program – (RNIP) offers low-interest loans for 3+ unit rental property improvements, including lead paint abatement’s, new heating systems, etc.

 

For more information call the Office for Community Development at 413-322-5610

The City of Holyoke is committed to homeownership and provides many different programs and incentives aimed at helping future homeowners.

There is a dedicated website tailored to provide and guide prospective homeowners in their journey, visit www.buyholyokenow.com and discover the many resources Holyoke has to offer.

The Holyoke Housing Authority helps individuals with access to apartments and housing for low-income residents and others who qualify for assistance, please visit their webpage https://www.holyokehousing.org/ or call them directly at 413-539-2220 for more information.


Wayfinders is another great resource within the community that helps individuals with access to affordable housing learn more at https://www.wayfindersma.org/ 

The City of Holyoke currently has two municipal parking lots:

Suffolk Street Municipal Parking – Located on Suffolk Street

Ernest Proulx Municipal Parking Facility – Located on Dwight directly across Heritage State Park & City Hall

Parking meters are also located throughout the City and offer convenient ways to pay with either coins, debit and credit cards through the ParkMobile App.

ParkMobile is free to download and available for both iPhone and Android devices. Users can additionally register on parkmobile.io. After setting up their account, customers can immediately begin using the system with their registered mobile device.

 

So what can I do?

 

  1. Pay the ticketParking tickets can be paid in our office or through the mail. A $5.00 surcharge is automatically applied to an outstanding ticket after 21 days. If it remains unpaid, a $15.00 notice fee will be applied and it will eventually lead to a $20.00 parking fee from the Registry of Motor Vehicles, which will prevent license and registration renewals. Pay tickets online at Kelley & Ryan Associates, Inc.

     

  2. Or…have a chance to have your say.Parking tickets may be appealed by filling out a Parking Appeal Form. Before returning this form to us, please call our office to let us know if you wish to come in person to the hearing so that we can tell you the date and time for you to appear, or you can circle in writing on the appeal form if you do not plan to come in person. Hearings are held once a month. If you fail to appear for your scheduled hearing, you forfeit your right to appeal and must pay the original fine. You can choose to have your appeal read by the hearings officer if you cannot come in for the scheduled hearing, and you will be notified of the hearings officer’s decision by phone or mail.

 

The Hearings officer’s decision on appeals is final

What is Excise and Who Gets it?

Excise tax on motor vehicles is an annual tax for the privilege of registration. Every motor vehicle and trailer registered in Massachusetts is subject to excise tax unless expressly exempted. Registering a motor vehicle automatically triggers an excise tax. The city or town where the vehicle is principally garaged levies the excise annually. The Registry of Motor Vehicles prepares data for excise bills according to the information on the motor vehicle registration and sends it to the City or Town. Cities and Towns then prepare bills based on the excise data provided by the Registry of Motor vehicles. Anyone with Massachusetts plates registered in their name gets a bill every year for as long as the plates are active in the RMV’s system.

 

How Much is it?

The excise tax rate is $25.00 per thousand. This is the standard for the entire Commonwealth. The valuation is based on the rates set by the state and are assessed according to the manufacturer’s list price. This taxable value is adjusted each year according to the following schedule:

 

  • Year prior to model year:  50% of the manufacturer’s list price
  • Model year:  90%
  • Second-year:  60%
  • Third-year:  40%
  • Fourth-year:  25%
  • Fifth-year and each year thereafter:  10%

All information for Real Estate and Personal Property originates from the Board of Assessors and it is the Assessor’s office that commits to the Collector of Taxes to collect those monies for the City of Holyoke. It is the responsibility of the property owner to make sure their taxes are paid timely.

  • Refunds are processed at the end of the Fiscal Year.
  • Preliminary bills include the first and second quarters of the tax year and are based on approximately 50% of the previous tax year’s total tax.
  • Actual tax bills include the third and fourth quarters of the tax year and are based on assessed value once the tax rate is set.
  • Any outstanding balance left on tax after 30 days from the 4th Q due date will be subject to interest and a $15.00 demand fee.

 

 

Fiscal 2020 Tax Rate (per $1000)

Residential……………………$19.08

Commercial…………………..$39.73

 

If you incurred damages or injuries caused by roadway and sidewalk defects or potholes within city limits and are seeking reimbursement or were involved in a collision with a vehicle owned or leased by the city, please call the Clerks Office to file and submit your form.

The City of Holyoke provides residents and businesses the ability to access property field cards, official tax maps, ownership information, and property valuations.

You can find this information through our online Property Viewer or https://holyokema.mapgeo.io/

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