Department News
We will be transitioning to a new online bill pay provider beginning October 1, 2023. All city tax payments can be made on UniPay under the Tax Collector menu. Please be sure to cancel any autopay enrollments you have under your current online account with City Hall Systems.
Municipal Lien Certificates requests and Veterans Emergency Fund donations can now be made online on UniPay
For bills that are past due, please contact our office for current amounts due before mailing in a payment.
If you no longer own a vehicle you get a bill for or you have moved out of state, contact the Assessor's office first (413) 322-5550.
Pay Online:
| Current excise and all real estate and personal property taxes, click:
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Past due excise and parking tickets, click:
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Please note there is a fee for paying with a debit/credit card online or in person.
Credit Card Fee Schedule (includes online payment)
Visa/Mastercard/American Express/Discover Credit Cards
| ONLINE Processing fee (credit) | minimum $1.00 or 2.95% |
| ONLINE Processing fee (eChecks) | NO FEE |
| IN PERSON Processing Fee (Debit) | $1.50 |
| IN PERSON Processing Fee (Credit) | minimum $1.50 or 2.49% |
| Kelley & Ryan Processing Fee (Credit) | minimum $3 or 3.2% |