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Please be advised that in observance of the Thanksgiving holiday, city offices will be closed beginning at 12 p.m. on Wednesday, November 23rd and through the day on Thursday, November 24th and Friday, November 25th.

The City of Holyoke wishes everyone a Happy Thanksgiving!

Tax Collector


Laura E. Wilson
Tax Collector

City Hall
Room 13
Monday - Friday:
8:30 am to 4:30 pm

We strongly encourage vehicle and property owners to take advantage of our online system and create an account. Whether you use it to pay online or not, at the very least you will have instant access to your tax bills. Avoid mail delays and missed payments by having a notification of your bill delivered right to your inbox. View payment history, schedule automatic payments and reprint past bills all from one place. You can also sign up for paperless billing.

The Collector of Taxes is responsible for the collecting of the city's real estate, personal property, and motor vehicle excise taxes. All necessary steps required by Massachusetts General Law will be taken to collect on all past due accounts.

Our office is committed to serving our customers. We extend professional and courteous customer service to the members of our community. We will answer all inquiries to the best of our ability and provide up to date information.

All transactions are posted, recorded and deposited daily. Along with the collection of taxes, our office handles the issuance of municipal lien certificates and parking ticket payments and hearing requests.

Contactless payments

Pay Online:

This year's excise and all real estate and personal property taxes, click: pay current bills
Old excise and parking tickets, click: Kelley&Ryan



Please note there is a fee for paying with a debit/credit card online or in person.

Credit Card Fee Schedule (includes online payment)

Visa/Mastercard/American Express/Discover Credit Cards

ONLINE Processing fee (credit)  minimum $1.00 or 2.95%
ONLINE Processing fee (eChecks)  NO FEE
IN PERSON Processing Fee (Debit)  $1.50
IN PERSON Processing Fee (Credit)  minimum $1.50 or 2.49%
Kelley & Ryan Processing Fee (Credit) minimum $3 or 3.2%
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