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We will be transitioning to a new online bill pay provider beginning October 1, 2023. Check back for updates.

Contactless payments

Holyoke Property and Vehicle Owners - You may now manage and access your City of Holyoke tax accounts ONLINE at your convenience. It’s easy, safe, and secure!

  • View and print your bill at anytime

  • Avoid late payments by enrolling in Auto-Pay

  • Not getting your mail? Sign up to receive your tax bills via email

If you need help using online bill pay, or have a question about your online account please call 508-381-5455.

Payments Accepted:

Electronic checks using a checking or savings account or the following card types are accepted for payment: Master Card, Visa, American Express, and Discover

Convenience Fees

Online payments will incur a convenience fee. The city of Holyoke receives only your bill payment amount. Convenience fees cover various administrative costs associated with accepting payments and are non-refundable. The convenience fee when using a Credit Card is a percentage rate fee of up to 2.95% with a minimum charge of $1.00 -The convenience fee when using an E-Check is FREE (You can pay multiple bills in one transaction). The convenience fee amount is automatically calculated and is shown on the payment page before you submit your payment for processing. Convenience fees will appear as a separate charge from the bill amount on your credit card or bank statement.

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