Effective November 3rd, 2021, the mask mandate will transition to a mask advisory.  This will include Holyoke municipal properties such as City Hall and the Annex.

This action does not prevent local businesses or industries from enforcing their own mask requirements.

This also does not apply to the mask mandate in the Public Schools set by the Department of Elementary and Secondary Education (DESE)

For the latest information about  COVID-19 (novel coronavirus) Recovery, click here to visit our dedicated page.

Click here to sign up for city emergency alerts

Community Development


Alicia Zoeller

City Hall Annex
Room 400
20 Korean Veterans Plaza
Monday - Friday: 8:30 am to 4:30 pm (usual working hours)
Staff may be reached by phone (413-322-5610) or email during working hours. Messages will generally be returned within 24 hours.
Meetings (in person or virtual) are available by prior arrangement with Alicia, Zaida or Jennifer.

The Office for Community Development (OCD) administers the Community Development Block Grant (CDBG) and the HOME Investment Partnerships Program Grant (HOME)  received by the City from the U.S. Department of Housing and Urban Development (HUD).

The CDBG funds may be used for a wide range of activities that improve housing, the living environment and economic opportunities, primarily for persons of low to moderate income. The HOME funds can be used for housing (rehab, new construction, homebuyer) only.

Please explore the Community Development webpages for information on homeownership, fair housing, historic resources, and CDBG-funded public services available to Holyoke residents and businesses.

Please check back periodically for Proposals for the HOME Partnerships Program funds.  The general purpose of the HOME program is to expand the supply of decent and affordable housing for low and moderate income residents.


OCD Staff Availability During COVID-19:

The usual working hours are Monday through Friday from 8:30 am to 4:30 pm; staff may be working in-office or remotely.

Staff can be reached by phone (413-322-5610) or email during working hours to answer questions or provide referrals.   Due to the small staff size and frequent meetings, calls may be forwarded to voicemail during usual working hours.   Messages and email will be generally returned within 24 hours.

Appointments (in person or virtual) are available by prior arrangement with Alicia (Administrator), Zaida (Finance) or Jennifer (Compliance) by calling or emailing the staff person.   Staff may be available for early morning or evening appointments, as needed.




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