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Welcome to our future website!

Posted on July 25, 2019


Welcome to our future website!

As you can see, there’s not much here yet, however, true to the principles of the U.S. Digital Services Playbook, we’ve launched this test site (what we call ‘Alpha’), so we can build openly, iteratively and collaboratively with our community.

Phases

There are three phases to our official launch:

  • Alpha: Experiment and test new ideas, call for community input.
  • Beta: Incorporate ideas, community input into a more concrete website.
  • Live: Formally launch the new site as the official public website (and keep improving it!)

Done

What’s been done:

  • Ongoing training and empowerment on new web tools
  • Re-organize content into a customer service approach
  • Predictive search
  • Mobile responsive design
  • Get answers app
  • Updated government information
  • Updated community information
  • Website encryption
  • ADA compliance
  • Payments
  • Issue reporting

Doing

What’s up next:

  • Iterating on feedback
  • Adding and improving content
  • Adding more webforms 
  • Continuous improvement 
  • BETA launch
  • LIVE launch

We want your input

As we build the new website, we want your input — please share your ideas.

Connect with us

 We want to make sure you’re updated on our progress — please connect with us as we build our future website together.

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