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FAQ Topic: City Services

How can I get a Dog License? Fishing License?

Licensing your Dog helps the City protect its residents against rabies outbreaks by requiring a certificate of vaccination for all Dogs. Please note that licensing your pet also increases the chance to be reunited with your pet in the unfortunate event he or she is lost. You can now license your dog online!  Click the … Continued

How do I Register to Vote?

You can register to vote in several way: On-Line via Sec. of the Commonwealth website. To submit an online application, you must have a valid driver’s license, learner’s permit, or non-driver ID issued by the Massachusetts Registry of Motor Vehicles (RMV). You must also have a signature on file with the RMV. By Mail:  Registration … Continued

How Do I File a Claim Against the City?

If you incurred damages or injuries caused by roadway and sidewalk defects or potholes within city limits and are seeking reimbursement or were involved in a collision with a vehicle owned or leased by the city, please call the Clerks Office to file and submit your form.

How can I get a copy of a vital record such as my birth certificate?

Are you looking for a copy of your birth certificate, marriage license or a death record? The City Clerk’s Office is the place to go. The City Clerk records and preserves original birth, marriage and death records for the City of Holyoke, providing the basis for the Commonwealth’s Central Vital Registration System. We now offer two … Continued

How can I get information of my property?

The City of Holyoke provides residents and businesses the ability to access property field cards, official tax maps, ownership information, and property valuations. You can find this information through our online Property Viewer or https://holyokema.mapgeo.io/

How can I get notices such as parking bans and emergency notifications?

Get notified regarding Emergencies and other important community news by signing up for our Notification System. The City of Holyoke’s notification system provides critical information quickly in a variety of situations, such as severe weather and parking bans, unexpected road closures, missing persons, and evacuation of buildings or neighborhoods. To subscribe please visit https://member.everbridge.net/453003085611624/ov Register … Continued

How do I report brown/discolored water?

The Holyoke Department of Water Works is constantly monitoring and testing the quality of Holyoke’s drinking water. The safety and quality of Holyoke’s tap water is our top priority. Please call 413-536-0442 to report any irregularities.

How can I get a vital record such as a birth certificate?

The City Clerk records and preserves original birth, marriage and death records for the City of Holyoke, providing the basis for the Commonwealth’s Central Vital Registration System. Head over to their page for more information or call them directly at 413-322-5520

What items can be recycled?

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