Effective Wednesday, October 6, 2021 Masks are required for all individuals, regardless of vaccination status, under the following circumstances:

For full text of Mask Order Click Here

For the latest information about  COVID-19 (novel coronavirus) Recovery, click here to visit our dedicated page.

Click here to sign up for city emergency alerts

Holyoke Property and Vehicle Owners You may now manage and access your City of Holyoke tax accounts online at your convenience. It’s easy, safe, and secure!

  • View and print your bill at anytime
  • Avoid late payments by enrolling in Auto-Pay -Go Paperless!
  • Sign up to receive your tax bills via email -Receive an email confirmation of payment

Payments Accepted:

Electronic checks using a checking or savings account or the following card types are accepted for payment: Master Card, Visa, American Express, and Discover

Convenience Fees

Online payments will incur a convenience fee. The city of Holyoke receives only your bill payment amount. Convenience fees cover various administrative costs associated with accepting payments and are non-refundable. The convenience fee when using a Credit Card is a percentage rate fee of up to 2.95% with a minimum charge of $1.00 -The convenience fee when using an E-Check is FREE (You can pay multiple bills in one transaction). The convenience fee amount is automatically calculated and is shown on the payment page before you submit your payment for processing. Convenience fees will appear as a separate charge from the bill amount on your credit card or bank statement.

If you want to pay over the phone, need help using online bill pay, or have a question about your online account please call 508-381-5455.

Bank Withdrawal

You may sign up to have your real estate taxes directly withdrawn from your bank account every quarter when the bills are due. Fill out this form and return it to our office with a canceled check. We will immediately begin pulling your quarterly bill amount from your bank account on the bill due dates. You can contact us to stop this process at any time you want.

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