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Information about Bid Express:

In an effort to make the solicitation process more efficient and cost effective for both vendors and the The City, The City of Holyoke has adopted an electronic bidding process for several types of solicitations. Electronic bids may be submitted at the website as the primary method of bid submission. For a limited time, paper bids will continue to be accepted unless otherwise stated in notices and bid documents. It is strongly recommended vendors become familiar with the electronic process as soon as possible to prepare for future plans to only accept electronic bids.


All electronic bidders must first register on and create an Info Tech Digital ID for free, which is used to digitally sign bids. Digital IDs/Signatures assures the agency knows who the bid is really from (forgery resistance), ensures that nobody can alter a bid (non-repudiation), prevents the information in a bid from disclosure to unauthorized parties (secrecy), and safeguards that even authorized parties cannot access them prior to the public opening (sealing).


It can take up to five business days to process your Digital ID and it is highly recommended that a Digital ID be enabled 48 hours in advance of submitting an electronic bid. Please plan accordingly. Instead of paying paper bidding costs (hand or hired delivery costs), a fee of $25 will be incurred for those who wish to bid electronically on a pay-per solicitation basis. Alternatively, you may subscribe for $50 per month for unlimited electronic bid submission to all agencies that post solicitations on the website, plus get email notifications by agency/work type/commodity code.


For bidders who are bidding online and wish to utilize the electronic bid bond option, please see the FAQs page regarding electronic bid bonds at  For additional guidance, please contact the Bid Express team at toll free (888) 352-2439 (select option 1) or email at



Receipt of Bids:

Bid responses must be received by the date and time specified in the bid documents. All submittals will be date/time stamped and stored until the bid opening date. Bids will be opened in the bid opening room at the date and time specified in the invitation to bid. The Purchasing Department’s time clock stamp is the official time for bids. Bid openings are open to the public.


It is the vendor’s responsibility to ensure there is sufficient time for the invitation to bid to be obtained and returned. The City of Holyoke cannot be held responsible for delays.


All information required by the bid documents must be supplied by the bidder. Failure to provide the required information may be cause for rejection of the bid as non-responsive.


Bid Notification

Notices of invitations for sealed bids (IFB) for goods and services and request for Proposals (RFP’s) are published in the legal advertising section of Holyoke Sun, publicly posted on the bulletin board outside Room 15, City Hall, 536 Dwight Street, Holyoke, MA, listed on the city website and, if required: The Central Register, The Goods and Services Bulletin and Commbuys.

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