City Hall is currently closed for walk-in service. For more information on ongoing city services, please click here.
For the latest information about the ongoing COVID-19 (novel coronavirus) pandemic, click here to visit our dedicated page.

Due to the current health climate, the City of Holyoke will not conduct in person open enrollment sessions this year. Instead, documents are available below for printing. Please mail your documents back to your corresponding Human Resources Department. 

Open Enrollment Period: May 11, 2020- May 29, 2020


Personnel Department 

20 Korean Veterans Plaza. Holyoke, MA 01040


  • City Hall & City Hall Annex
  • Library, Wistariahurst, War Memorial, Council on Aging
  • Police
  • Fire
  • DPW
  • Active/Early Retirees

Holyoke Water Works 

20 Commercial St. Holyoke, MA 01040


  • Water Department Staff

Holyoke Gas & Electric Human Resources/Payroll

99 Suffolk St. Holyoke, MA 01040


  • HG&E Staff

School Department Human Resources

57 Suffolk St. Holyoke, MA 01040

413-534-2000 EXT: 1505

  • All HPS Staff

  • Open enrollment for BCBS Medex will be held during Fall of 2020 for retirees eligible for coverage under Medicare/Medex
  • TASC Flexible Spending Account is only available for active employees
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