Welcome to the City of Holyoke Personnel Department.  How can we help you?

 * If you are seeking employment, you can see job postings at Employment Opportunities

* If you are looking for information about your employee benefits, you will find information at City of Holyoke employee benefits 

* If you are a retiree, you will find information about health insurance at "Retiree Benefits."

The responsibilities of the Personnel Office include:

- Maintain personnel records

- Administer employee benefits such as health and dental insurance

- Coordinate recruitment activity

- Provide guidance on personnel policy development and implementation

- Maintain the job classification system

- Respond to employee relations issues. 

- Serve as staff to the Holyoke Commission on Disabilities

- Coordinate certain City internship programs.

- Monitor compliance with related laws and regulations.

Please contact Hector Carrasquillo ( by email or phone (413-322-5555) if we can help you.

Naiomy Colon - Personnel Assistant


No posts found.

General Information


Employment with the City of Holyoke (revised November 2016)

 City of Holyoke Labor Service & Employment Application

For information about current job openings, see the postings below:

*Note* All interested candidates must send a resume and letter of interest to: or visit the Personnel Department in order to be considered. 

Internal Job Postings for City of Holyoke employees:

External Job Postings for the public:

City of Holyoke employment application

City of Holyoke employment application voluntary affirmative action request form


Information about civil service labor service jobs



Other opportunities within the City of Holyoke

Holyoke Public Schools, please visit

Holyoke Gas & Electric, please visit




Information for Retirees eligible for the Blue Cross Blue Shield Medex 2 plan design effective January 1, 2020




(Open Enrollment begins on November 18, 2019 and ends on December 13, 2019)

Information for Retirees eligible for the Health New England plan designs

Blue Cross Blue Shield Dental



Please submit forms to the City of Holyoke Personnel Department in person. If you are out of state, you may mail your forms to: 536 Dwight Street Holyoke MA, 01040 Room#17 Attn: Personnel 

OR scan & email to: 































Health New England (Medical) & Blue Cross (Dental) Effective July 1, 2019-June 30, 2020

Fiscal Year 2020 open enrollment period: May 9, 2019-May, 23, 2019



All City Employees: Do not send an enrollment form to the insurance company.  Return the form to the appropriate City of Holyoke Department: 

  • City Personnel Department- Hector Carrasquillo & Naiomy Colon. Phone: 413-322-5555
  • Department of Public Works- Debra Reardon. Phone: 413-322-5645
  • Fire Department- Jeanette Berrios. Phone: 413-534-2252
  • Holyoke Gas & Electric- Terry Sweeny & Geisha Uroza. Phone: 413-536-9317 
  • Holyoke Public Schools- Human Resources Department. Phone: 413-534-2000 
  • Holyoke Water Works- Joe Manzi. Phone: 413-536-0442
  • Police- Katie McCoy. Phone: 413-322-6908 


  Key notes:

  • All active employees on the Cigna plan must complete a new Health New England enrollment form.
  • All retirees on the Cigna plan must complete a new Health New England enrollment form. 
  • No current action is required regarding medical insurance for retirees that are on the BCBS Medex II plan. 
  • Blue Cross Blue Shield Dental open enrollment is available to all eligible active employees and retirees. 
  • Open Enrollment ends on Thursday, May 23, 2019 at 4:30pm. 




Please note that in accordance with MGL 32B, sec. 19, Surviving Spouses pay 50% of the full premium.


For information on your 403(b) and 457(b) plans, including forms and other documentation, visit the Treasurer’s page.

Holyoke Commission on Disabilities

The purpose of the Commission is to provide assistance to the citizens of Holyoke and to ensure that the city is in compliance with the Americans with Disabilities Act with regards to public and private building accessibility, communications, public accommodations, and transportation and other areas impacting the disabled community.

Disability Rights Laws in Massachusetts

Deborah Aloisi – term expires March 2019

Barbara Heisler – term expires March 2021

Elizabeth Larivee – term expires March 2021 – Secretary

Mary Morris – term expires March 2019.

Nicole Morrison – term expires March 2019

Donald Welch – term expires March 2021 – Chairperson






* ADA & Employment – City of Holyoke – August 24, 2016


* August 3, 2016 – Invitation from Mayor Morse to Disability Sensitivity Training on August 24, 2016


* Here is the outline of a one-day session that was attended by 25 City employees on February 18 and February 20, 2014:  What Every Manager Needs To Know

Department Head

Hector Carrasquillo

Hector Carrasquillo

Director of Personnel

Office Address

Annex Building
20 Korean Veterans Plaza
Room 205
Holyoke, MA 01040 Map

Contact Info

Main Office

(413) 322-5555

(413) 322-5556 (fax)

Office Hours

Monday - Friday
8:30 a.m. - 4:30 p.m.

Share This Page

Posted on December 20, 2012 by