Welcome to the City of Holyoke Personnel Department.  How can we help you?

 * If you are seeking employment, you can see job postings at Employment Opportunities

* If you are looking for information about your employee benefits, you will find information at City of Holyoke employee benefits 

* If you are a retiree, you will find information about health insurance at "Retiree Benefits."

The responsibilities of the Personnel Office include:

- Maintain personnel records

- Administer employee benefits such as health and dental insurance

- Coordinate recruitment activity

- Provide guidance on personnel policy development and implementation

- Maintain the job classification system

- Respond to employee relations issues. 

- Serve as staff to the Holyoke Commission on Disabilities

- Coordinate certain City internship programs.

- Monitor compliance with related laws and regulations.

Please contact Hector Carrasquillo (carrasquilloh@holyoke.org) by email or phone (413-322-5555) if we can help you.

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General Information

Employment with the City of Holyoke (revised November 2016)

 City of Holyoke Labor Service & Employment Application

For information about current job openings, see the postings below:

*Note* All interested candidates must send a resume and letter of interest to: Personnel@holyoke.org or visit the Personnel Department in order to be considered. 

Internal Job Postings for City of Holyoke employees:

• October 22, 2019: Treasurers Office/Tax Collector- Full Time Floating Clerk
• October 21, 2019: Personnel Department (Human Resources)- Full Time Head Administrative Clerk
• October 21, 2019: Board of Health- Full Time Sanitarian II
• August 20, 2019: Department of Public Works- Full Time HMEO
• August 20, 2019: Police Department- Part Time Senior Clerk Typist
• August 20, 2019: Police Department/Department of Public Works- Full Time Fleet Mechanic
• August 20, 2019: Police Department- Part Time Emergency Communications Dispatcher
• Community Preservation Act Committee CPA- Membership Appointment 
• Whiting Reservoir Committee
• Holyoke Media Board Member Vacancy

External Job Postings for the public:

• November 8, 2019: Council on Aging- Full Time Social Worker
• October 31,2019: Library- Full-Time Custodian
• October 22, 2019: Treasurers Office/Tax Collector- Full Time Floating Clerk
• October 21, 2019: Personnel Department (Human Resources)- Full Time Head Administrative Clerk
• October 21, 2019: Board of Health- Full Time Sanitarian II
• August 20, 2019: Department of Public Works Full Time HMEO
• August 20, 2019: Police Department- Part Time Senior Clerk Typist
• August 20, 2019: Police Department/Department of Public Works- Full Time Fleet Mechanic
• August 20, 2019: Police Department- Part Time Emergency Communications Dispatcher
• Community Preservation Act Committee CPA- Membership Appointment 
• Whiting Reservoir Committee
• Parks & Recs- Summer Seasonal/Temp Positions
• Holyoke Media Board Member Vacancy
• Job Posting- Temporary Event Staff October 16, 2018 (Great opportunity for Temp, Seasonal, & those with a focus in Event Planning)
• Community Preservation Committee Membership Openings-June 16, 2017

City of Holyoke employment application

City of Holyoke employment application voluntary affirmative action request form

Information about civil service labor service jobs

City-of-Holyoke-Labor-Service-Positions-Job-Descriptions-12-20-12

Other opportunities within the City of Holyoke

Holyoke Public Schools, please visit holyoke.tedk12.com

Holyoke Gas & Electric, please visit www.hged.com
 

Information for Retirees eligible for the Blue Cross Blue Shield Medex 2 plan design effective January 1, 2020

• Open Enrollment letter for Retirees 2020
• BCBS Medex 2 Plan Summary
• BCBS MedexRx (Prescription) Summary
• BCBS MedicareRx Formulary Changes (Prescription changes for 2020) 

(Open Enrollment begins on November 18, 2019 and ends on December 13, 2019)

Information for Retirees eligible for the Health New England plan designs

• Retirees on the Cigna plan must complete enrollment forms no later than May 23, 2019 at 4:30pm to enroll in Health New England for an effective date of July 1, 2019. 
• May 9, 2019 Open Enrollment Letter to Retirees HNE & BCBS (please read carefully) 
• Health New England Information Booklet
• Health New England Medical Plan Design & Rates Effective July 1, 2019
• Health New England Enrollment Form 
• Action is not currently required for retirees on the BCBS Medex II plan regarding medical coverage. 

Blue Cross Blue Shield Dental

• All retirees are eligible to enroll in or cancel dental coverage with Blue Cross Blue Shield between May 9, 2019 – May 23, 2019 by 4:30pm. 
• Blue Cross Blue Shield Dental Plan Design
• Blue Cross Blue Shield Enrollment Change Form

Please submit forms to the City of Holyoke Personnel Department in person. If you are out of state, you may mail your forms to: 536 Dwight Street Holyoke MA, 01040 Room#17 Attn: Personnel 

OR scan & email to: Personnel@holyoke.org 

* Holyoke Code of Ordinances – Officers and Employees generally

* Excerpt from City Code of Ordinances – Sec 2-38 Paid holidays generally -2

* Holyoke Code of Ordinances – Personnel Department

Please see City of Holyoke employee benefits

Health New England (Medical) & Blue Cross (Dental) Effective July 1, 2019-June 30, 2019

Fiscal Year 2020 open enrollment period: May 9, 2019-May, 23, 2019

• May 9, 2019 Open Enrollment letter to employees HNE & BCBS
• May 9, 2019 Open Enrollment Letter To Retirees HNE & BCBS (please read carefully)
• Health New England Information Booklet 
• Health New England Medical Plan Design & Rates Effective July 1, 2019
• Health New England Enrollment Form 
• Blue Cross Blue Shield Information Booklet 
• Blue Cross Blue Shield Dental Plan Design & Rates Effective July 1, 2019
• Blue Cross Blue Shield Enrollment Change Form
• TASC Enrollment form

All City Employees: Do not send an enrollment form to the insurance company.  Return the form to the appropriate City of Holyoke Department: 

• City Personnel Department- Hector Carrasquillo & Naiomy Colon. Phone: 413-322-5555
• Department of Public Works- Debra Reardon. Phone: 413-322-5645
• Fire Department- Jeanette Berrios. Phone: 413-534-2252
• Holyoke Gas & Electric- Terry Sweeny & Geisha Uroza. Phone: 413-536-9317 
• Holyoke Public Schools- Human Resources Department. Phone: 413-534-2000 
• Holyoke Water Works- Joe Manzi. Phone: 413-536-0442
• Police- Katie McCoy. Phone: 413-322-6908 

  Key notes:

• All active employees on the Cigna plan must complete a new Health New England enrollment form.
• All retirees on the Cigna plan must complete a new Health New England enrollment form. 
• No current action is required regarding medical insurance for retirees that are on the BCBS Medex II plan. 
• Blue Cross Blue Shield Dental open enrollment is available to all eligible active employees and retirees. 
• Open Enrollment ends on Thursday, May 23, 2019 at 4:30pm. 

Please note that in accordance with MGL 32B, sec. 19, Surviving Spouses pay 50% of the full premium.

For information on your 403(b) and 457(b) plans, including forms and other documentation, visit the Treasurer’s page.

Combined Benefit Summary-Holyoke 

Questions and answers about group life insurance through Boston Mutual

City of Holyoke – Boston Mutual Life Insurance Company – Comparison Chart

Employee Guide to FMLA

City of Holyoke Family Medical Leave Request Form

* Why Chronic Complaining is Toxic

* We Can Help 

* October is Domestic Violence Awareness Month

* What You Need to Know about Addiction

Position Analysis Questionnaire

Instructions to complete the Position Analysis Questionnnaire

Action Verbs to Describe Job Duties

Position Analysis Questionnaire – Comments of the Department Head

Classification Rating Factors

Human Resources Services, Inc. – Classification and Compensation Study

Report Components

Sample inteview questions for employees

Personnel Acquisition Form 

* City of Holyoke Criminal Offender Record Information Policy

* City-of-Holyoke-ADA-Policy

* City of Holyoke Sexual Harassment Policy

* Information Technology Resources Acceptable Use Policy

* Drug Free Workplace Policy

* City of Holyoke Domestic Violence Leave Policy

Holyoke Commission on Disabilities

The purpose of the Commission is to provide assistance to the citizens of Holyoke and to ensure that the city is in compliance with the Americans with Disabilities Act with regards to public and private building accessibility, communications, public accommodations, and transportation and other areas impacting the disabled community.

Deborah Aloisi – term expires March 2019

Barbara Heisler – term expires March 2021

Elizabeth Larivee – term expires March 2021 – Secretary

Nicole Morrison – term expires March 2019

Donald Welch – term expires March 2021 – Chairperson

Holidays 2018-2020

* ADA & Employment – City of Holyoke – August 24, 2016

* August 3, 2016 – Invitation from Mayor Morse to Disability Sensitivity Training on August 24, 2016

* Here is the outline of a one-day session that was attended by 25 City employees on February 18 and February 20, 2014:  What Every Manager Needs To Know

Below are the CBA’s as recognized by the City of Holyoke

• UFCW Local 1459 (Council on Aging)
• UFCW Local 1459 (DPW Laborers)
• UPSEU Local 424 (DPW Supervisors) 
• Deputy Fire Chief Association (Fire Captains)
• International Association of Firefighters (Firefighters)