Welcome to the City of Holyoke Personnel Department.  How can we help you?

 * If you are seeking employment, you can see job postings at Employment Opportunities

* If you are looking for information about your employee benefits, you will find information at City of Holyoke employee benefits 

* If you are a retiree, you will find information about health insurance at "Retiree Benefits."

The responsibilities of the Personnel Office include:

- Maintain personnel records

- Administer employee benefits such as health and dental insurance

- Coordinate recruitment activity

- Provide guidance on personnel policy development and implementation

- Maintain the job classification system

- Respond to employee relations issues. 

- Serve as staff to the Holyoke Commission on Disabilities

- Coordinate certain City internship programs.

- Monitor compliance with related laws and regulations.

Please contact Hector Carrasquillo (carrasquilloh@holyoke.org) by email or phone (413-322-5555) if we can help you.

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General Information

Employment with the City of Holyoke (revised November 2016)

 City of Holyoke Labor Service & Employment Application

For information about current job openings, see the postings below:

*Note* All interested candidates must send a resume and letter of interest to: Personnel@holyoke.org or visit the Personnel Department in order to be considered. 

Internal Job Postings for City of Holyoke employees:

• Board of Health- Full Time Sanitarian ll
• Planning & Economic Development- Full Time Senior Project Manager
• Council on Aging- Part Time Wellness Instructor
• Council on Aging- Full Time Volunteer & Activities Assistant
• Planning & Economic Development- Full Time Development Specialist
• Whiting Reservoir Committee
• Treasurers Office- Temporary Floating Principal Clerk
• Department of Public Works- Tree Climber
• Department of Public Works- Police Fleet Mechanic
• Holyoke Media Board Member Vacancy

External Job Postings for the public:

• Planning & Economic Development- Full Time Senior Project Manager
• Council on Aging-  Part Time Wellness Instructor
• Council on Aging- Full Time Volunteer & Activities Assistant
• Planning & Economic Development- Development Specialist 
• Whiting Reservoir Committee
• Parks & Recs- Summer Seasonal/Temp Positions
• Police- Emergency Communications Dispatcher
• Police- Senior Clerk Typist
• Treasurers Office- Temporary Floating Principal Clerk
• Department of Public Works- Tree Climber
• Department of Public Works- Police Fleet Mechanic
• Holyoke Media Board Member Vacancy
• Job Posting- FT Wiring Inspector October 16, 2018
• Job Posting- Temporary Event Staff October 16, 2018 (Great opportunity for Temp, Seasonal, & those with a focus in Event Planning)
• Community Preservation Committee Membership Openings-June 16, 2017

City of Holyoke employment application

City of Holyoke employment application voluntary affirmative action request form

Information about civil service labor service jobs

City-of-Holyoke-Labor-Service-Positions-Job-Descriptions-12-20-12

Other opportunities within the City of Holyoke

Holyoke Public Schools, please visit holyoke.tedk12.com

Holyoke Gas & Electric, please visit www.hged.com
 

Open Enrollment Key Notes: 

• Retirees on the Cigna plan must complete enrollment forms no later than May 23, 2019 at 4:30pm to enroll in Health New England for an effective date of July 1, 2019. 
• May 9, 2019 Open Enrollment Letter to Retirees HNE & BCBS (please read carefully) 
• Health New England Information Booklet
• Health New England Medical Plan Design & Rates Effective July 1, 2019
• Health New England Enrollment Form 
• Action is not currently required for retirees on the BCBS Medex II plan regarding medical coverage. 
• All retirees are eligible to enroll in or cancel dental coverage with Blue Cross Blue Shield between May 9, 2019 – May 23, 2019 by 4:30pm. 
• Blue Cross Blue Shield Information Booklet 
• Blue Cross Blue Shield Dental Plan Design
• Blue Cross Blue Shield Enrollment Change Form

Please submit forms to the City of Holyoke Personnel Department in person. If you are out of state, you may mail your forms to: 536 Dwight Street Holyoke MA, 01040 Room#17 Attn: Personnel 

OR scan & email to: Personnel@holyoke.org 

* Holyoke Code of Ordinances – Officers and Employees generally

* Excerpt from City Code of Ordinances – Sec 2-38 Paid holidays generally -2

* Holyoke Code of Ordinances – Personnel Department

Please see City of Holyoke employee benefits

Health New England (Medical) & Blue Cross (Dental) Effective July 1, 2019-June 30, 2019

Fiscal Year 2020 open enrollment period: May 9, 2019-May, 23, 2019

• May 9, 2019 Open Enrollment letter to employees HNE & BCBS
• May 9, 2019 Open Enrollment Letter To Retirees HNE & BCBS (please read carefully)
• Health New England Information Booklet 
• Health New England Medical Plan Design & Rates Effective July 1, 2019
• Health New England Enrollment Form 
• Blue Cross Blue Shield Information Booklet 
• Blue Cross Blue Shield Dental Plan Design & Rates Effective July 1, 2019
• Blue Cross Blue Shield Enrollment Change Form
• TASC Enrollment form

All City Employees: Do not send an enrollment form to the insurance company.  Return the form to the appropriate City of Holyoke Department: 

• City Personnel Department- Hector Carrasquillo & Naiomy Colon. Phone: 413-322-5555
• Department of Public Works- Debra Reardon. Phone: 413-322-5645
• Fire Department- Jeanette Berrios. Phone: 413-534-2252
• Holyoke Gas & Electric- Terry Sweeny & Geisha Uroza. Phone: 413-536-9317 
• Holyoke Public Schools- Human Resources Department. Phone: 413-534-2000 
• Holyoke Water Works- Joe Manzi. Phone: 413-536-0442
• Police- Katie McCoy. Phone: 413-322-6908 

  Key notes:

• All active employees on the Cigna plan must complete a new Health New England enrollment form.
• All retirees on the Cigna plan must complete a new Health New England enrollment form. 
• No current action is required regarding medical insurance for retirees that are on the BCBS Medex II plan. 
• Blue Cross Blue Shield Dental open enrollment is available to all eligible active employees and retirees. 
• Open Enrollment ends on Thursday, May 23, 2019 at 4:30pm. 

Please note that in accordance with MGL 32B, sec. 19, Surviving Spouses pay 50% of the full premium.

For information on your 403(b) and 457(b) plans, including forms and other documentation, visit the Treasurer’s page.

 City of Holyoke – Boston Mutual Life Insurance Open Enrollment – Locations – September & October 2015

Combined Benefit Summary-Holyoke 

Questions and answers about group life insurance through Boston Mutual

City of Holyoke – Boston Mutual Life Insurance Company – Comparison Chart

Employee Guide to FMLA

City of Holyoke Family Medical Leave Request Form

Certification of Health Care Provider for Employee Serious Health Condition

Certification of Health Care Provider for Family Member Serious Health Condition

* Why Chronic Complaining is Toxic – July 2016

* We Can Help – January 2016

* October is Domestic Violence Awareness Month – October 2015

* What You Need to Know about Addiction – April 2015

For current City of Holyoke employees only:

City employees are always welcome to apply for any position posted at https://www.holyoke.org/departments/personnel/#extra1-tab.

August 14 – Job Posting – FT Wiring Inspector

1. Holyoke Compensation Study – Position Analysis Questionnaire – PDF VERSION

2. Holyoke Compensation Study – Position Analysis Questionnaire – WORD VERSION

3. Holyoke Compensation Study – Instructions to complete the Position Analysis Questionnnaire

4. Holyoke Compensation Study – Action Verbs to Describe Job Duties

5A. Position Analysis Questionnaire – Page 9 of 9 – Comments of the Department Head – WORD version

5B. Position Analysis Questionnaire – Page 9 of 9 – Comments of the Department Head – PDF version

6. Holyoke Compensation Study – Classification Rating Factors

7. Holyoke Compensation Study – Human Resources Services, Inc. – Classification and Compensation Study for the City of Holyoke

8. Holyoke Compensation Study – Report Components

9. Human Resources Services, Inc.- Sample inteview questions for employees of the City of Holyoke

The interviews of employees will begin on April 14 and April 15, 2014.  Department Heads should watch their email for more information.

– Personnel Acquisition Form December 2015 Fillable using Internet Explorer

– Request For Leave_020112_PDF

 – I-9 form

* City of Holyoke Criminal Offender Record Information Policy (Signed 5-28-13)

* City-of-Holyoke-ADA-Policy_1-Sept-23-20113

* City of Holyoke Sexual Harassment Policy – Revised October 2014

* Information Technology Resources Acceptable Use Policy

* Drug Free Workplace Policy

 * City of Holyoke Domestic Violence Leave Policy – December 2015

April 1, 2013:

The City is working with the Collins Center at UMASS Boston to conduct a Human Resources Audit. (See “HR Audit” for more information)

APRIL 2014:

Collins Center Report Cover Memo

Collins Center – Human Resources Compliance Audit and Personnel Policy Review

 ——————————————————————————-

APRIL 2013

From:                       Alex Morse/COH

Date:                       04/11/2013

Subject:                   Human Resources & Compliance Audit

 Greetings Department Heads,

 As you may know, the City has engaged the services of the Edward J. Collins Center for Public Management (http://www.umb.edu/cpm) to conduct a Human Resource and Compliance Audit and to make recommendations about personnel policies, including an employee handbook. 

The goal of the audit and policy recommendations is to review the City’s current compliance with federal and state laws and regulations, assess Holyoke’s current practices, and make recommendations to bring Holyoke into compliance and improve its personnel administration.

The Collins Center project team will be interviewing each of you, as department heads, in order to learn how your handle your personnel responsibilities, keep records, and work with the Personnel Department.  The project team will also ask each department head about the challenges they face in dealing with personnel issues.

The project team will be in Holyoke on Monday, April 22 and Tuesday, April 23 to conduct interviews.  While some interviews will be individual, some will be in small groups.  I have asked the Personnel Administrator, Robert Judge to coordinate interviews and appreciate your anticipated cooperation. 

You will hear from Bob Judge separately.  The City looks forward to the results of this project and I encourage you to participate fully when you are asked to do so.

Thank you,

Mayor Morse 

Holyoke Commission on Disabilities

The purpose of the Commission is to provide assistance to the citizens of Holyoke and to ensure that the city is in compliance with the Americans with Disabilities Act with regards to public and private building accessibility, communications, public accommodations, and transportation and other areas impacting the disabled community.

Deborah Aloisi – term expires March 2019

Barbara Heisler – term expires March 2021

Elizabeth Larivee – term expires March 2021 – Secretary

Nicole Morrison – term expires March 2019

Donald Welch – term expires March 2021 – Chairperson

* 2017-city-of-holyoke-holiday-schedule

*  2016 City of Holyoke Holiday Schedule

* ADA & Employment – City of Holyoke – August 24, 2016

* August 3, 2016 – Invitation from Mayor Morse to Disability Sensitivity Training on August 24, 2016

* Here is the outline of a one-day session that was attended by 25 City employees on February 18 and February 20, 2014:  What Every Manager Needs To Know