Welcome to the City of Holyoke Personnel Department.  How can we help you?

 * If you are seeking employment, you can see job postings at Employment Opportunities

* If you are looking for information about your employee benefits, you will find information at City of Holyoke employee benefits 

* If you are a retiree, you will find information about health insurance at "Retiree Benefits."

The responsibilities of the Personnel Office include:

- Maintain personnel records

- Administer employee benefits such as health and dental insurance

- Coordinate recruitment activity

- Provide guidance on personnel policy development and implementation

- Maintain the job classification system

- Respond to employee relations issues. 

- Serve as staff to the Holyoke Commission on Disabilities

- Coordinate certain City internship programs.

- Monitor compliance with related laws and regulations.

Please contact Hector Carrasquillo ( by email or phone (413-322-5555) if we can help you.

Naiomy Colon - Personnel Assistant


No posts found.

General Information


Employment with the City of Holyoke (revised November 2016)

 City of Holyoke Labor Service & Employment Application

For information about current job openings, see the postings below:

*Note* All interested candidates must send a resume and letter of interest to: or visit the Personnel Department in order to be considered. 

Internal Job Postings for City of Holyoke employees:

External Job Postings for the public:

City of Holyoke employment application

City of Holyoke employment application voluntary affirmative action request form


Information about civil service labor service jobs



Other opportunities within the City of Holyoke

Holyoke Public Schools, please visit

Holyoke Gas & Electric, please visit




Open Enrollment Key Notes: 



Please submit forms to the City of Holyoke Personnel Department in person. If you are out of state, you may mail your forms to: 536 Dwight Street Holyoke MA, 01040 Room#17 Attn: Personnel 

OR scan & email to: 































Health New England (Medical) & Blue Cross (Dental) Effective July 1, 2019-June 30, 2019

Fiscal Year 2020 open enrollment period: May 9, 2019-May, 23, 2019



All City Employees: Do not send an enrollment form to the insurance company.  Return the form to the appropriate City of Holyoke Department: 

  • City Personnel Department- Hector Carrasquillo & Naiomy Colon. Phone: 413-322-5555
  • Department of Public Works- Debra Reardon. Phone: 413-322-5645
  • Fire Department- Jeanette Berrios. Phone: 413-534-2252
  • Holyoke Gas & Electric- Terry Sweeny & Geisha Uroza. Phone: 413-536-9317 
  • Holyoke Public Schools- Human Resources Department. Phone: 413-534-2000 
  • Holyoke Water Works- Joe Manzi. Phone: 413-536-0442
  • Police- Katie McCoy. Phone: 413-322-6908 


  Key notes:

  • All active employees on the Cigna plan must complete a new Health New England enrollment form.
  • All retirees on the Cigna plan must complete a new Health New England enrollment form. 
  • No current action is required regarding medical insurance for retirees that are on the BCBS Medex II plan. 
  • Blue Cross Blue Shield Dental open enrollment is available to all eligible active employees and retirees. 
  • Open Enrollment ends on Thursday, May 23, 2019 at 4:30pm. 




Please note that in accordance with MGL 32B, sec. 19, Surviving Spouses pay 50% of the full premium.


For information on your 403(b) and 457(b) plans, including forms and other documentation, visit the Treasurer’s page.




For current City of Holyoke employees only:

City employees are always welcome to apply for any position posted at

August 14 – Job Posting – FT Wiring Inspector







April 1, 2013:

The City is working with the Collins Center at UMASS Boston to conduct a Human Resources Audit. (See “HR Audit” for more information)

APRIL 2014:

Collins Center Report Cover Memo

Collins Center – Human Resources Compliance Audit and Personnel Policy Review





APRIL 2013

From:                       Alex Morse/COH

Date:                       04/11/2013

Subject:                   Human Resources & Compliance Audit

 Greetings Department Heads,


 As you may know, the City has engaged the services of the Edward J. Collins Center for Public Management ( to conduct a Human Resource and Compliance Audit and to make recommendations about personnel policies, including an employee handbook. 


The goal of the audit and policy recommendations is to review the City’s current compliance with federal and state laws and regulations, assess Holyoke’s current practices, and make recommendations to bring Holyoke into compliance and improve its personnel administration.


The Collins Center project team will be interviewing each of you, as department heads, in order to learn how your handle your personnel responsibilities, keep records, and work with the Personnel Department.  The project team will also ask each department head about the challenges they face in dealing with personnel issues.


The project team will be in Holyoke on Monday, April 22 and Tuesday, April 23 to conduct interviews.  While some interviews will be individual, some will be in small groups.  I have asked the Personnel Administrator, Robert Judge to coordinate interviews and appreciate your anticipated cooperation. 


You will hear from Bob Judge separately.  The City looks forward to the results of this project and I encourage you to participate fully when you are asked to do so.


Thank you,


Mayor Morse 



Holyoke Commission on Disabilities


The purpose of the Commission is to provide assistance to the citizens of Holyoke and to ensure that the city is in compliance with the Americans with Disabilities Act with regards to public and private building accessibility, communications, public accommodations, and transportation and other areas impacting the disabled community.


Deborah Aloisi – term expires March 2019

Barbara Heisler – term expires March 2021

Elizabeth Larivee – term expires March 2021 – Secretary

Mary Morris – term expires March 2019.

Nicole Morrison – term expires March 2019

Donald Welch – term expires March 2021 – Chairperson






* ADA & Employment – City of Holyoke – August 24, 2016


* August 3, 2016 – Invitation from Mayor Morse to Disability Sensitivity Training on August 24, 2016


* Here is the outline of a one-day session that was attended by 25 City employees on February 18 and February 20, 2014:  What Every Manager Needs To Know

Department Head

Hector Carrasquillo

Hector Carrasquillo

Personnel Director

Office Address

City Hall
536 Dwight Street
Room #7
Holyoke, MA 01040 Map

Contact Info

Main Office

(413) 322-5555

(413) 322-5556 (fax)

Office Hours

Monday - Friday
8:30 a.m. - 4:30 p.m.

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Posted on December 20, 2012 by