Welcome to the City of Holyoke Personnel Department.  How can we help you?

* If you are seeking employment, you can see job postings at Employment Opportunities

* If you are looking for information about your employee benefits, you will find information at City of Holyoke employee benefits

* If you are a retiree, you will find information at health insurance at City of Holyoke Retiree health insurance

The responsibilities of the Personnel Office include:

- Maintain personnel records

- Administer employee benefits such as health and dental insurance

- Coordinate recruitment activity

- Provide guidance on personnel policy development and implementation

- Maintain the job classification system

- Respond to employee relations issues. 

- Serve as staff to the Holyoke Commission on Disabilities

- Coordinate certain City internship programs.

- Monitor compliance with related laws and regulations.

Please contact Kim Counter ( or me ( by email or phone (413-322-5555) if we can help you.

Robert Judge - Personnel Administrator

(413) 322-5555

Kimberly Counter - Personnel Assistant

(413) 322-5555

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1. FOR GENERAL INFORMATION, CLICK HERE →  Employment with the City of Holyoke – April 2015



 - Motor Equipment Repairperson Job Posting – May 2015

- City Auditor Job Posting – December 2014




City-of-Holyoke-Labor-Service-Application-July 2013


-For employment opportunities in the Holyoke Public Schools, please see

-For employment opportunities at Holyoke Gas & Electric, please see


For July 1, 2015 – June 30, 2016:

May 21, 2015 Active Plan Open Enrollment Notice

for Eligible Employees effective July 1, 2015


May 26, 2015: Please Note: The “Active Plan Comparison Chart” below is different and updated from the chart you received in the mail (dated May 21, 2015).  Specifically, the BCBS HMO Blue New England Options “Hospital Inpatient” Enhanced has a $250 copay (not $0).


Active Plan Comparison Chart

for Eligible Employees effective July 1, 2015



Additional BCBS Plan Information:


Additional HNE Plan Information:


 TASC Flexible Spending Information:


For July 1, 2014 – June 30, 2015:


TO CITY EMPLOYEES: Do not send an enrollment form to the insurance company!  Return the form to the appropriate City of Holyoke Department.



Effective July 1, 2014:   To City employees and retirees not eligible for

Medicare – May 15 2014

Effective July 1, 2014:   2014-2015 Active Employee Medical Plan

Options and Active Employee and Retiree Dental Plan Options

1.   BCBS HMO Blue New England $500 Deductible

2.  BCBS PPO Blue Care Elect $500 Deductible

3.  HNE HMO Essential 500

4.  HNE PPO Essential 500

5.  BCBS Dental Blue


HNE Here To There

HNE Special Program Discounts

HNE Wellness Reimbursement Form


Effective July 1, 2014: Flexible Spending Account (FSA):

FSA Carryover

FSA Eligible Expenses

FSA Dependent Care Qualifications


Please note that in accordance with MGL 32B, sec. 19, Surviving Spouses pay 50% of the full premium.


For information on your 403(b) and 457(b) plans, including forms and other documentation, visit the Treasurer’s page.

April 1, 2013:

The City is working with the Collins Center at UMASS Boston to conduct a Human Resources Audit. (See “HR Audit” for more information)

APRIL 2014:

Collins Center Report Cover Memo

Collins Center – Human Resources Compliance Audit and Personnel Policy Review





APRIL 2013

From:                       Alex Morse/COH

Date:                       04/11/2013

Subject:                   Human Resources & Compliance Audit

 Greetings Department Heads,


 As you may know, the City has engaged the services of the Edward J. Collins Center for Public Management ( to conduct a Human Resource and Compliance Audit and to make recommendations about personnel policies, including an employee handbook. 


The goal of the audit and policy recommendations is to review the City’s current compliance with federal and state laws and regulations, assess Holyoke’s current practices, and make recommendations to bring Holyoke into compliance and improve its personnel administration.


The Collins Center project team will be interviewing each of you, as department heads, in order to learn how your handle your personnel responsibilities, keep records, and work with the Personnel Department.  The project team will also ask each department head about the challenges they face in dealing with personnel issues.


The project team will be in Holyoke on Monday, April 22 and Tuesday, April 23 to conduct interviews.  While some interviews will be individual, some will be in small groups.  I have asked the Personnel Administrator, Robert Judge to coordinate interviews and appreciate your anticipated cooperation. 


You will hear from Bob Judge separately.  The City looks forward to the results of this project and I encourage you to participate fully when you are asked to do so.


Thank you,


Mayor Morse 

Holyoke Commission on Disabilities


The purpose of the Commission is to provide assistance to the citizens of Holyoke and to ensure that the city is in compliance with the Americans with Disabilities Act with regards to public and private building accessibility, communications, public accommodations, and transportation and other areas impacting the disabled community.

Stephanie Benton – term expires March  2016

Anthony Brooks – term expires March 2016

Kimberly A. Ferris – term expires March 2016

Barbara Heisler – term expires March 2018

Elizabeth Larivee – term expires March 2018

Al Lehmann – term expires February 2017

Nicole Morrison – term expires March 2016

Donald Welch – term expires March 2018





Here is the outline of a one-day session that was attended by 25 City employees on February 18 and February 20, 2014:

What Every Manager Needs To Know

Department Head

Robert Judge

Robert Judge

Personnel Administrator

Office Address

City Hall
536 Dwight Street
Room #7
Holyoke, MA 01040 Map

Contact Info

Main Office

(413) 322-5555

(413) 322-5556 (fax)

Office Hours

Monday - Friday
8:30 a.m. - 4:30 p.m.

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Posted on December 20, 2012 by